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Please call us at: 866-853-9793
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For snail mail, please send support correspondence to:
2050 Gateway Place Suite 100 # 132, SJ, Ca 95110
Tel. (866) 853-9793
Fax (408) 260-6782
Attn: Customer Service Refund Center

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Supported carriers: Alltel, AT&T, Verizon Wireless, Sprint, Cincinnati Bell, T-Mobile, Virgin Mobile and nTelos.

*With the Playphone Platinum Plan you will have a ringtone plan (10 credits) plus a games, videos and graphics plan (10 credits) for $9.99/month (local currency applies). For every month of service, users will receive 20 download credits (10 credits + 10 bonus credits) plus 2 PlayPhone Backstage Alerts. This is a monthly subscription service. To cancel text "STOP" to 77888, for Help text "HELP" to 77888. For support call 1-866-694-2302 for automated help or call 1-866-853-9793 for live help. Charges will appear on users cellular bill or deducted from prepaid balance. Charges will recur until cancelled. Msg&Data Rates May Apply. Content varies by credits and devices. Games are not available on Verizon Wireless, Virgin Mobile, nTelos and Alltel. This service is not available to Nextel and Boost users. Web enabled and SMS (short message service) enabled wireless phone required. Unused credits will expire after 30 days. You must be at least 18 years of age or have your parent(s) and/or account holder's permission to purchase a monthly subscription.

*With the Playphone Mega Games Plan you will get 30 credits every month for $14.99/month and 2 Playphone Backstage Alerts. This is a monthly subscription service. To cancel text "STOP" to 77888, for Help text "HELP" to 77888. For support call 1-866-694-2302 for automated help or call 1-866-853-9793 for live help. Charges will appear on users cellular bill or deducted from prepaid balance. Charges will recur until cancelled. Msg&Data Rates May Apply. Content varies by credits and devices. Games are not available on Verizon Wireless, Virgin Mobile, nTelos and Alltel. This service is not available to Nextel and Boost users. Web enabled and SMS (short message service) enabled wireless phone required. Unused credits will expire after 30 days. You must be at least 18 years of age or have your parent(s) and/or account holder's permission to purchase a monthly subscription.

Please make sure to read and agree to the Terms of Service and Privacy Policy before entering your phone number and continuing. Product and company names mentioned herein may be a trademark or trade name of their respective owners. Artist names and images are for identification only. © 2009 PlayPhone, Inc. All Rights Reserved.